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Grow Enrollment
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Enroll 4,500 FTIC
and 4,865 transfer
students in 2005/06.
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Meet state funded
enrollment target of
19,603 undergraduate
FTEs (total
university FTE is
23,142).
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Execute plan to
recruit and enroll
5,000 FTIC and 4,900
transfer students in
2006/07.
Improve Student
Affinity
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Provide
opportunities for
students to
conducted their
enrollment-related
business in an
efficient, easy and
reliable manner with
measurable outcomes
on service
performance.
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Implement training
program to
strengthen
employees' customer
service skills,
knowledge base and
leadership
opportunities.
-
Measure student
satisfaction at
critical points
along the enrollment
pathway, e.g.
financial aid,
graduation, etc. and
implement strategies
for service
improvement for
service improvement
where necessary.
Enhance Outcomes
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Meet BOG/BOT
retention and
graduation
accountability
target for full-time
FTICs and Florida
Community College AA
Students.
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Retain 83% of
entering 2005
full-time FTICs in
year two.
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