MAN4504 OPERATIONS MANAGEMENT

SYLLABUS

SPRING 2006

 

Taught by:  Geraldine Klonarides Tel. 305-919-5351 Email: gklon@fiu.edu

College of Business

Office: Biscayne Bay Campus

Office Hours:  1 hour after end of class by APPOINTMENT only.

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LAST UPDATED: Tuesday January 10, 2006 11:44:10 AM -0500

 

Course description

Course Description:  Concepts in design, analysis, and control of operating systems. Facility location and layout, work standards, maintenance, quality control, MRP, planning and scheduling applied to production and service systems.

 

Course Objectives:

1.      To provide the basic concepts and tools for transforming resources into products and services.

2.      To understand how the operations function fits into the environment within which the firm operates.

3.      To understand the impact of international business on the operations function.

 

 

Course prerequisites:

To be able to comfortably follow this course as MIS students:

  1. Prerequisite: QMB 3200 or taking QMB 3200 the same semester.
  2. You are expected to have the basic skills in handling IBM-PC compatible computer running Windows 3.1, Windows 95/98 or Windows 2000/Me, including file handling operations using file manager/Windows Explorer/ Netscape, basic text editing using Window's notepad or MS Word.
  3. The full time use of a PC desktop or laptop 
  4. An email address.
  5. You will need two burn two CDs. If you do not have a CD burner, these are available are Office Depot, Kinko's and various other places.
  6. The time and ability to go on a field trip either in a group or by oneself.
  7. The time and ability to work on two projects in a group or by oneself.
  8. The time and ability to check email daily
  9. The time and ability to check the Professor's web daily

Both 8 and 9 are imperative to communicating with the class 

 

 

Textbook:

 

REQUIRED TEXT:

Heizer, J. and Render, B., Operations Management, Flexible Version,  7th Ed.,  Pearson Prentice Hall, 2005 (it comes with study guide and cd)

Course grading:

  1. Exam 1 (20%)
  2. Exam 2 (20%)
  3. Exam 3 (20%)
  4. Project I (10%)
  5. Project 2 (10%)
  6. Attendance and Class Participation(10%) 
  7. Homework (10%)
  8. Professional quality in the organization, completeness, neatness, and timeliness of material handed in will be expected (including exams).
  9. During the semester there will be three exams and quizzes. Quizzes are part of the class participation grade.
  10. Make up exams - There will be no makeup exams - if you miss an exam you will receive an F for that exam.
  11. Extra work for better grade - There will be no extra work assigned for an extra grade. Everyone will be treated on an equal basis.  
  12. There will be NO exceptions on an INDIVIDUAL basis. If an exception is requested for one student and it is granted, then it will be announced in class and that exception will also be valid for all other students. 
  13. I would like to point out the following from the Student Handbook - Plagiarism. "The deliberate use and appropriation of another's work without any indication of the source and the representation of such work as the student's own. Any student who fails to give credit to ideas, expressions or materials taken from another source, including internet sources, is guilty of plagiarism. Any student helping another to plagiarize may be found guilty of academic misconduct."

 

 

Grading Scale

There will be several FEEDBACK sessions during the semester where grades will be posted in the class. These FEEDBACK sessions will be the soonest possible after each exam 1, 2 and 3 and after project 1 and 2. I do not email grades for confidentiality reasons.  

FEEDBACK 1 Exam 1

FEEDBACK 2 Project 1

FEEDBACK 3 Exam 2

FEEDBACK 4 Project 2

95-100%

A

90-94.99%

A-

87-89.99%

B+

84-86.99%

B

81-83.99%

B-

78-80.99%

C+

75-77.99%

C

72-74.99%

C-

69-71.99%

D+

66-68.99%

D

63-65.99%

D-

<63%

F

 

Communicating with me

 

   

The best way to communicate with me is by email. 

Emails 

  1. Subject line: When you send an email, make sure that the subject line of your email starts as per Example 1  that follows:
  2. Carbon copies: If you would like to make sure that you have sent important email correctly, send a "cc"  to yourself. Then if you do not get a copy back - you know there is something wrong.
  3. Requesting a receipt: If you want a receipt for assignments, projects and important emails, activate your receipt request in your email program. This is a simple procedure and will cut down a lot of emails asking me -did you receive my email Professor? If you are using Outlook  Express for example, Click on Tools, Options, Receipts and choose request receipt. 
  4. The time and date of your emails must be accurate especially when there are deadlines. Your email starts off with your computer's time and date. If this is incorrect by an hour, then your email will arrive by an hour off. Therefore make sure that the computer your are using, the lab computer, the office computer, your friend's computer and your laptop and desktop have an accurate time and date. Assignments that arrive late receive only a fraction of the grade and assignments that do not arrive at all, receive an incomplete until they arrive. 
  5. If the time or date is incorrect then this is what you do: Move your mouse to the bottom right hand corner of your monitor. Slide it over the time. This will give you the time and date. If it is not accurate, right click on it. Adjust date and time. Make sure Date, Time and Time Zone are correct.
  6. Anti Virus: A good antiviral program is necessary. Protect your computer. If your email or attachment contains a virus, it will not be opened and will be deleted immediately. 
  7. All attachments being sent must be formats that are supported. An example: MS Office, MS Word, MS Excel, MS Access, MS PowerPoint, Notepad, WordPad, .jpeg, .mpeg, .wav, .tiff, Corel Draw, .swf, .htm, FrontPage.
  8. I do not support WordPerfect at this present moment.       
  9. Spell check: Please activate and use it. Typos and incorrect spelling does not make a good impression and sometimes can confuse the reader. 
  10. Large files and attachments:  Some email programs have a limit on how large a file you can send through them. For example, HOTMAIL has a limit of 1MB. If your attachment or file is larger than 1 MB, your file will not be sent. You can either compress your files with a zip or use another email service e.g. Yahoo.com 
  11. Subject line: [ v e r y  i m p o r t a n t  ]  

If your class, for example is MAN 4504 this is what should go as a heading in your email subject line 

MAN 4504/Pat Smith/Assignment 1  OR

MAN 4504/John Garcia/Absent

If you are not attending a class right now  your subject line should start off with: 

YOUR NAME/Subject 

 

 

Telephone calls

Please email me at gklon@ fiu. edu . Do not call my department to leave a message. The staff in the CBA are there to support the faculty in their duties. 

 

Faxes

Do not send faxes

 

Dropping in: It is my pleasure to see you. However, "dropping in" does not necessarily mean that there will be enough time to see you or deal with a particular problem. So, if your business is important make sure that you have emailed me or spoken to me first. 

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