Class Exercise

Please answer the following questions and email me your responses. Thanks!

1. Explain software licenses and maintenance agreements.

2. What is an RFP, and how does it differ from an RFQ?

3. What decisions might management reach at the end of the systems analysis phase, and what would be the next step in each case?

4. What is the most common reason for a company to choose to develop its own information system? Give two other reasons why a company might choose the in-house approach.

5. What does TCO stand for and why is it important to systems analysts or project managers?

6. What is the difference between tangible and intangible costs?

7. There is a growing trend in companies that outsource systems development. Do you think there will be less need for in-house systems analysts?

8. What is the difference between a payback analysis and a cost benefit analysis and how do they pertain to project management?

9. What does ROI stand for and what does this term mean?

10. Please discuss the various steps involved in software acquisition ( DO NOT ONLY LIST)?