|
d.
|
A transaction calendar
In B2C e-commerce, companies need to use systems that
allow for ____ distribution techniques.
|
a.
|
bulk shipment
|
|
b.
|
wholesale
|
|
c.
|
split-case
|
|
d.
|
half-case
|
Which of the following is a key supply chain management
subprocess?
|
a.
|
Customer contact
|
|
b.
|
Demand
fulfillment
|
|
c.
|
Demand forecasting
|
|
d.
|
Inventory management
|
The ____ e-commerce market is larger than the ____ one.
|
a.
|
B2C, B2B
|
|
b.
|
B2B,
B2C
|
|
c.
|
e-tailing, B2B
|
|
d.
|
EDI-based, B2B
|
Kerry was able to buy shoes, books, toothpaste, pet
supplies, and a case of cabbage from a single Web site. She probably
visited a(n) ____.
|
a.
|
cybermall
|
|
b.
|
Internet emporium
|
|
c.
|
Web ring
|
|
d.
|
e-tail outlet
Electronic exchanges have raised the
question of ____.
|
a.
|
tax evasion for participants
|
|
b.
|
collusion or antitrust behavior
|
|
c.
|
Web auction fraud
|
|
d.
|
pyramid schemes
The MarchOn.com
company used information from its Web site to identify customers
falling into a particular geographical location. This is an example of
____.
|
a.
|
asset management
|
|
b.
|
relationship management
|
|
c.
|
market segmentation
|
|
d.
|
relationship management
|
Many on-line customers
claim that ____ causes them to abandon a Web site and seek out a
different one.
|
a.
|
slow response time
|
|
b.
|
unattractive graphics
|
|
c.
|
lack of wide selection
|
|
d.
|
electronic bill presentment
|
Microsoft Internet
Information Server and Apache HTTP Server are examples of ____.
|
a.
|
e-commerce servers
|
|
b.
|
Web server hardware systems
|
|
c.
|
Web servers software packages
|
|
d.
|
data collection devices
|
|
|
If E-Pharmacy.com wants to ensure a physician is
sending in prescriptions and not the patients, they might want to use ____
for authentication.
|
a.
|
product configuration software
|
|
b.
|
digital
certificates
|
|
c.
|
HTTP
|
|
d.
|
a registered CNP
|
A computerized, stored value that holds credit card
information, electronic cash, owner identification, and address information
is a(n) electronic ____.
|
a.
|
cash system
|
|
b.
|
wallet
|
|
c.
|
card
|
|
d.
|
payment system
|
Which of the following digitally encodes physical
attributes of a person’s voice, eye, face, or hand and associates them with
biological attributes stored in a file?
|
a.
|
Smart card
|
|
b.
|
Web search
|
|
c.
|
Secure sockets layer interface
|
|
d.
|
Biometric
device
|
Larry Chopin wrote a musical composition and sent it
out over the Internet. Later he discovered it was being freely distributed
via Napster. He believed his ____ rights had been violated.
|
a.
|
trademark
|
|
b.
|
registered data
|
|
c.
|
security
|
|
d.
|
intellectual
property
____ make their money by taking a
commission from the merchant.
|
a.
|
Web hosting companies
|
|
b.
|
Storefront brokers
|
|
c.
|
Internet service providers
|
|
d.
|
On-line services
|
Before an organization creates an
e-commerce site, it should ____.
|
a.
|
obtain proper permits from the W3C
|
|
b.
|
determine the objectives for its site
|
|
c.
|
hire an e-consultant
|
|
d.
|
reengineer all its business
processes
|
____ provide the tools and services
required to set up a Web page and conduct e-commerce within a matter of
days and with little up-front cost.
|
a.
|
Storefront brokers
|
|
b.
|
Web site hosting companies
|
|
c.
|
Internet service providers
|
|
d.
|
Internet hosts
|
|
|