ISM 5993 Week 

  1. “Sixty-six percent of all Business Process Reengineering projects fail”. Examine what were REXAM’s  problems and how did they go about conducting a BPR.  What was the result? Compare their BPR to British Petroleum’s BPR. What were the main differences? What were the main similarities?

  1. “The traditional airline industry conducted a BPR in the last 20 years on their reservation system. Their new system was web based to enable travel agents to better serve their clients. But it was this exact system that was set in place to help the travel agents that wiped out this exact mom and pop industry”. Is it now the same web based system that is wiping out the traditional  airlines?